BUILDING POLICIES
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What are your security policies?
Mohegan Arena at Casey Plaza and ASM Global reserve the right to inspect and search all guests entering the Arena.
ASM Global reserves the right to employ metal detection devices as necessary to promote a safe environment for guests, performers and employees.
Guests entering the Arena for an event must enter through the West or East Gate, where guests will walk pass through outdoor metal detectors or may request a manual pat-down as warranted. Media personnel must enter through a designated press entrance at the West Gate.
Security Reminders:
- Walk-through metal detectors will be in place at every arena entrance.
- No outside food or beverage is permitted inside the venue (exceptions may be made for medical/dietary restrictions).
- Guests are asked to have their keys, wallets and phones out of their pockets upon arrival at the security checkpoints and jackets should be unzipped.
- Strollers/car seats are not permitted.
- No signs, face or body paint, or noisemakers/horns/permitted.
If you have any questions about these policies, please email the venue at questions@MoheganArenaPA.com.
Please visit our "Bag Policy" tab for information on our clear bag policy.
What items are prohibited at the venue?
The following items are no longer allowed inside the venue:
- Backpacks that are non-translucent or clear backpacks that exceed 12"x12"x6"
- Fanny Packs that are non-translucent or clear fanny packs that exceed 12"x12"x6"
- Purses/Cross body bags that are non-translucent or clear purses/cross body bags that exceed 12"x12"x6"
- Belt bags that are non-translucent or belt bags that exceed 12"x12"x6
- String Bags
- Messenger Bags
- Camera Bags/Cases
- Brief Cases
- Roll Bags
- Binocular Cases
- Duffle Bags
- Cooler bags
- Boxes
- Strollers/Car seats
- Any Other Bags
Other Items Not Allowed
- Pocket knives or razor blades
- Outside food and beverages
- Horns
- Whistle blowers
- Noise makers
- Laser pens
- Video cameras
- Go-Pro devices
- Professional lens cameras
- Golf umbrellas/umbrellas with a pointed end
- Any weapon of any kind including chains and wallets with chains
What is the bag policy?
Fans are encouraged to limit the number of items they bring with them to the arena. They will be permitted to carry one (1) of the following style and size bags into the venue:
- Bags that are clear on all sides that are plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12”
- Backpacks, fanny packs and cross body bags that are clear are permitted as long as they meet the size requirements listed above and are translucent (any compartments of said bag that are not see-through result in the bag not being permitted)
- One-gallon clear plastic freezer bag (Ziploc bag or similar)
- Small clutch bags, approximately the size of a hand but not larger than 4″ x 6″, with or without a handle/strap. This small clutch bag may be carried into the arena along with one of the clear bag options.
- Diaper bags are permitted when an infant is present. Diaper bags are subject to inspection and must be approved by security.
- Soft sling infant carriers are permitted, but any zipper compartments must be empty and are subject to inspection upon arrival. Infant must be present with the carrier.
- An exception can be made for medically necessary items after proper inspection. Please contact Guest Services for more information at Questions@MoheganArenaPA.com prior to arrival.
- Any item that is not approved for entry must be returned to the guest vehicle as the venue is not responsible for any items left at security or with Guest Services.
Security check point
- Keys, cell phones, loose change and any metal objects should be removed from a guest's pockets and placed into the security bins before passing through the metal detectors.
- Guests should present any bags to security for inspection before going through the metal detectors.
- General care items such as glasses and wallets should stay in a guest’s pocket when passing through the metal detectors (subject to change).
- Compact umbrellas are allowed in the venue (under 12 inches when compacted). No golf umbrellas or umbrellas with a pointed edge are permitted. Guests must walk through the metal detectors with the umbrella and it is subject to inspection.
- Any other comfort items, such as blankets, seats cushions, children's plush toys, etc. should be carried through the metal detector and are subject to inspection.
- Items are subject to approval per show policy.
The following items are no longer allowed inside the venue:
- Backpacks that are non-translucent or clear backpacks that exceed 12"x12"x6"
- Fanny Packs that are non-translucent or clear fanny packs that exceed 12"x12"x6"
- Purses/Cross body bags that are non-translucent or clear purses/cross body bags that exceed 12"x12"x6"
- Belt bags that are non-translucent or belt bags that exceed 12"x12"x6
- String Bags
- Messenger Bags
- Camera Bags/Cases
- Brief Cases
- Roll Bags
- Binocular Cases
- Duffle Bags
- Cooler bags
- Boxes
- Strollers/Car seats
- Any Other Bags
Other Items Not Allowed
- Pocket knives or razor blades
- Outside food and beverages
- Horns
- Whistle blowers
- Noise makers
- Laser pens
- Video cameras
- Go-Pro devices
- Professional lens cameras
- Golf umbrellas/umbrellas with a pointed end
- Any weapon of any kind including chains and wallets with chains
*All policies are subject to change without notice