ADA ACCOMMODATIONS
ADA SEATING
Guests requiring special seating, such as for wheelchairs, semi-ambulatory, mobility impairments, hearing impairments, or the like can be purchased in person at the NBT Bank Box Office or by selecting the option on Ticketmaster/AXS depending on the ticketing platform used for the specific event.
Wheelchair seating is located in Row “S” of the lower level (100) level sections. Row “S” is located on the concourse level and does not involve any stairs. The elevator only services the floor and suite levels. The only way to access the upper level (200) level is via stairs. Those persons with limited mobility, but not complete restrictions are asked to purchase seating in row “Q” or row “R” of the lower level. There are about 5 stairs to get to row “R” and “Q” is in front of that.
For hearing impaired/ASL services, please call 570.970.3519 a minimum of 2 weeks before the show performance to arrange accommodations.
ADA PARKING
Mohegan Arena at Casey Plaza provides parking for guests with accessible needs near the East Gate Entrance (Main Entrance) and guests with VIP Parking passes at our West Gate Entrance.
According to State and Local regulations, all cars/occupants using ADA Parking need to meet the following requirements:
- Valid ADA license plate or placard must be displayed visibly on the vehicle.
- When asked, an occupant of the vehicle must be able to present a valid Pennsylvania Department of Transportation ADA Certificate with appropriate identification of the recipient.
- Person listed on the ADA Certificate must be an occupant of the vehicle.
* ADA Parking spaces are limited and are first-come, first-served. Please plan on arriving early for ADA parking needs. The Reserved parking lot does not have assigned ADA parking spaces.